Festival FAQ'S

Ticketing & Entry

Can I leave the festival and return later?
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Unfortunately we're unable to offer pass outs due to our licence, so there will be no re-admittance if you leave.

What does BF mean?
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BF stands for booking fee. This is a surcharge on ticket purchases, as charged by the ticketing company. It doesn’t mean you can bring your Best Friend/Boyfriend along for free!

How many people are you expecting to attend?
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We're hoping to see over 3,000 people attend our inaugural Hawke's Bay event.

What can I / can’t I bring in to the festival?
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Firstly,

What can I bring?

Raincoats, Umbrella, empty water bottles, smiley face and general all round thirst for all things beer and food.

What can't I bring?

  • Alcohol - Obviously no. But there's plenty inside.
  • Food - Again, no, unless for an infant, or special dietary requirements. 
  • Folding Chairs – If you want to, but there's plenty of  seating inside.
  • Bean Bags - No, really rather you didn’t.  
  • Glass bottles (including perfume/ after shave/ etc). Sorry, but no. These will be disposed of, so please apply before leaving home.
  • Camera's. Yes, your standard camera’s all good. But no professional gear without prior arrangement please.
Where can I buy tickets?
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Right here. All tickets are sold via Moshtix, please don't buy from other websites as these may be fraudulent/scams.

Do I need a ticket for my child/ U18?
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YES! Even though children are free, everyone including infants up to the age of 17 years old will need a children’s ticket to enter the festival, as this number affects our maximum capacity.

Covid-19 !

Are there any Covid restrictions I need to be aware of?
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Digital Festival Program

Tell me more about the My Festival section of the digital programme!
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Where do I find the digital program?
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Where can I get a list of all the beers, food, entertainment on offer?
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Wristbands & Refunds

What are the minimum & maximum limits for topping up my wristband?
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If I don’t use all my digital wristband credit, how and where can I get a refund?
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 Alcohol, Drinks & Cups  

Can I take any beers away with me?
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Why can I not just buy a pint? What’s with the tasting glasses?
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How many alcoholic drinks may I buy per vendor service?
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What are the serving sizes/ lines on the festival cup?
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What will be available to drink other than beer?
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Will you have any special beers I can’t buy at my local store?
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Food, Coffee & Non-Alcoholic Options?  

Where can I find non-alcoholic drinks?
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Is there food for vegetarians? What about gluten free? And the meat eaters!
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Where can I get water?
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General Festival  

Where can I find a Site Map?
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Have you got a waste strategy?
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What time do gates open?
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What time will the festival finish?
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Is there parking at the venue?
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Is there accessibility and where is the accessible parking ?
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Are there buses to the venue?
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What are the payment options at the venue?
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What if it rains on event day?
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Where is the nearest accommodation?
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How do I get a refund?
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