Festival FAQ'S

Ticketing & Entry

Where do I enter the festival?
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We're still working on some grand, top secret plans around this. But just head to the front of Spark Arena, and we'll direct you from there.

What can I bring in?
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  • Alcohol – No, but there’s plenty inside
  • Food – No, unless for infants or special dietary requirements.
  • Chairs & Bean Bags – No, but we have plenty of seating.
  • Umbrellas – These are not allowed into the venue but can be dropped into the bins provided near the entry point. All umbrellas are left at your own risk.    
  • Glass bottles (including perfume) - No. These will be disposed of, so please apply / use before leaving home!  
  • Large Bags – No. There will be a coat check available, but please leave big bags at home. Your bag must be smaller than an A3 piece of paper to be allowed inside the festival.
Can I leave the festival and return later?
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Unfortunately we're unable to offer pass outs due to our licence, so there will be no re-admittance if you leave.

What does BF mean?
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BF stands for booking fee. This is a surcharge on ticket purchases, as charged by the ticketing company. It doesn’t mean you can bring your Best Friend/Boyfriend along for free!

Where can I buy tickets?
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All tickets are sold via Moshtix, please don't buy from other websites as these may be fraudulent/scams.

Covid-19 & POstponement Dates

Are there any Covid restrictions I need to be aware of?
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Digital Festival Program

Tell me more about the My Festival section of the digital programme!
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Where do I find the digital program?
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Where can I get a list of all the beers, food, entertainment on offer?
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Wristbands & Refunds

Can you tell me more about the digital wristband system?
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Where can I top up my wristband?
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When do the Top Up Banks Close?
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What are the minimum & maximum limits for topping up?
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If I don’t use all my digital wristband credit, how can I get a refund?
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What are the minimum & maximum limits for topping up my wristband?
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If I don’t use all my digital wristband credit, how and where can I get a refund?
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 Alcohol, Drinks & Cups  

How many alcoholic drinks may I buy per vendor service?
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I lost my festival cup. Can I get another?
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What time is cut off for drinks?
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What is the festival beer and who made it?
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Can I take any beers away with me?
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Why can I not just buy a pint? What’s with the tasting glasses?
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How many alcoholic drinks may I buy per vendor service?
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What are the serving sizes/ lines on the festival cup?
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What will be available to drink other than beer?
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Will you have any special beers I can’t buy at my local store?
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Food, Coffee & Non-Alcoholic Options?  

Where can I find non-alcoholic drinks?
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Is there food for vegetarians? What about gluten free? And the meat eaters!
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Where can I get water?
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General Festival  

Where can I find a Site Map?
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Is smoking/vaping permitted?
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What options are there for getting home?
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How long does the festival go for?
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I’ve lost my jacket, do you have a lost and found area?
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Does the Arena have disability parking and toilets?
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I see there is a free kids area?
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Have you got a waste strategy?
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Sober Driver
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