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festival faq
festival faq
festival faq
festival faq
festival faq
festival faq
festival faq
festival faq
festival faq
festival faq
Festival FAQ
Can I leave the festival and return later?

No sorry, there will be no re-admittance once you exit the festival.

Which gate do I go through to enter or exit the festival?
  • General Admission  - Gate D. 
  • Hop The Queue -  Gate E.
  • Disability Access -  Gate E.
  • Forsyth Barr Stadium Member - Gate B (Only for the first 2 hours each day. After that, it’s Gate D).


Exit is available through Gate D throughout the event, as well as Gate C and E at the end of the event.

What can I and can’t I bring in?
  • Cameras - Yes your standard camera is all good, but no professional gear without prior arrangement please.
  • Large Bags - For security purposes, backpacks, sports bags and anything larger than a handbag is not permitted. 
  • Glass bottles - Any glass bottles including fragrance is not permitted and will be disposed of. Please leave them at home. 
  • Umbrellas - We are lucky enough to have the only stadium in NZ with a roof. Umbrellas are not allowed into the venue, but if the weather's pretty average outside, then they can be dropped at gate entry into the bins provided, at the owners own risk.  
  • Seating - There will be plenty of seating inside, please leave your bean bags and folding chairs at home. 
  • Food - No outside food is permitted, unless it is for an infant or if you have special dietary requirements.
Have you got a waste strategy?

Absolutely! All vendors will be using compostable packaging products such as plates and utensils and all beverage vendors will be pouring into the official festival glass. With these measures, along with clearly labelled bins, and a robust recycling system, we aim to produce minimal waste.

Lost Something? We’ve Got You.

If you misplace anything during the Festival, head to the Information/Lost Property stall - it’ll be clearly signposted and marked on the Festival map. You’ll also find a coat check service here, so it’s a good first stop before heading home.

Still missing something after the event? All unclaimed items will be moved to the OUSA Main Office (640 Cumberland Street) a couple of days after the Festival. So if you’ve left your jacket or anything behind, give it a day or two and then pop in to check.


OUSA Office Hours: Monday – Friday, 9am – 4:30pm.

Bringing the Kids? Remember, Saturday Only! Here’s What You Need to Know
  • Breastfeeding: You’re welcome to breastfeed wherever you feel comfortable within the public areas of the Festival.

  • Baby Changing: Changing tables are available in each of the mobility toilets, two on the ODT Slab and two on the North Concourse.

Kids Area: There will be a free kids area on Saturday only . It’s not a crèche, but there’ll be a range of child-friendly activities to enjoy. Check out the site map on the Festival website for the exact location.

Where can I park?

If you're a sober driver then, there are some parks available directly behind the stadium (though note VERY limited on the Friday as this is leased parking, so only available from 5pm onwards) or around Logan Park. Either way we recommend coming early to find the best spots around the Logan Park area or beside the harbour.

Getting to the Festival

Forsyth Barr Stadium is just a short walk from central Dunedin, making it super easy to get here by public transport. With plenty of bus routes connecting all corners of the city, hopping on a bus is a smart choice. Check out the Otago Regional Council’s bus journey planner to map out your trip. https://www.orc.govt.nz/orbus/journey-planner/


Planning to taste the alcoholic offerings? Great! Just make sure the car stays at home. Here are a few handy ways to get to and from the Festival:

  • Taxis: Dunedin has no shortage of taxis. If you're unsure where to grab one, just pop into the on-site info tent and they’ll be happy to help.
  • Buses: As we said, there are plenty of options. And if you're still a bit lost, our info tent team at the Festival can point you in the right direction.
  • Walk: Walking bus with your mates? Perfect for your post festival debrief, and a great way to get some steps in for the day. 


We don’t recommend:

  • Scooters
  • Bikes 


Travel safe and make the most of a great day out!

Is smoking and vaping permitted?

Smoking and Vaping is ONLY permitted within the designated smoking/vaping areas Gate E & B (checkout the site map on the Festival Website for location). 

You do risk being ejected from the event if you choose to smoke/vape outside of these areas.

What time does the festival start and end?

Friday: Doors open 3pm and you can enjoy yourself until 10pm (but please note we stop serving alcohol at 9.30pm)

Saturday: Doors open at 12pm and you can enjoy yourself until 7pm (please note we stop serving alcohol at 6.30pm)

Ticket FAQ
Do I need a ticket for my baby/ child/ U18?

YES! 

  • We have a limited number of U18 tickets available for Saturday ONLY. Even though children (infants right through to 17 years old) are free, they will need an U18 ticket to enter the festival.
  • For Children 0-17 year olds, tickets are offered as an add-on once you have purchased your adult entry tickets. You can add up to a maximum of four U18 tickets per adult ticket transaction.
  • But remember this is for Saturday ONLY, Friday’s event is strictly an R18 event.
Can I resell my ticket if I can no longer attend?
  • Yes. You can sell your tickets directly to your friends, family or colleagues using Moshtix's new Private Resale Feature. This is the safest and most secure way to re-sell your festival tickets and will be the only resale platform we encourage.
  • To access resale, simply log into your Moshtix customer account using the same email you used to originally purchase your tickets. Then simply navigate to your tickets and select resell my ticket. You'll then be guided through the rest of the process.

A few key points to remember:

  • To buy a ticket that has been listed for resale, the buyer will need to visit the unique resale link that the seller has provided. Click this link to find the resale tickets, select the tickets you want to buy and complete your purchase on the Moshtix purchase flow.
  • When listing a ticket for resale, the seller can list it for up to 110% of the price they paid for the ticket (excluding any transaction fees, delivery fees and optional ticket upgrades paid).
  • Resale can be made available at all times, even during your event! Any ticket that has been scanned is not able to be listed for resale, or purchased via resale.
  • There is a service fee applicable when listing tickets for resale which will be deducted from the resale ticket price paid by the buyer. The service fee is applied per ticket listed, and is displayed when listing the ticket so the seller can see exactly how much they will receive from the sale of their ticket.
Can’t find your tickets/ or have other ticketing issues/ questions?

If your tickets aren’t showing in your account, you may have used a different email address when purchasing your tickets.

If you no longer have access to your emails or are having trouble locating your tickets, then simply:

1. Sign into your Moshtix account using the email that was used to purchase the tickets with.

2. Select Manage Tickets & Booking History under My Account.

3. Select Help with this Order and follow the on screen prompts to submit your enquiry.– log into your Ticketmaster account and use the “Help with my order” button.

Still need help, then you can submit a request form through the Moshtiox website:

https://tixsupport.moshtix.co.nz/hc/en-us/requests/new

Where can I find my tickets?
  • We are not sending out tickets yet. Keep your eyes peeled though, you will receive an email with your tickets closer to the event date.
  • From the Moshtix website you can access your mobile ticket via your account log-in. From here you can download your tickets to your device, or print them out.
  • As well as sitting in your Moshtix account, your tickets are electronically sent via email (once they are released) to your inbox under the same email used to initially book your tickets.
  • Either way, make sure you have your ticket on your device (or printed if you still like the good ole fashioned way) and ready to be scanned at the gate.
Need ticketing help?

Having trouble with ticketing or accessing your Moshtix account? No worries, our good mates from Moshtix are here to help. Check out their support page. Hopefully you'll find what you're looking for.

https://tixsupport.moshtix.com.au/hc/en-us

Payment FAQ

Pre Event

I topped up my friend's ticket by accident!?
  • No worries, we can sort this for you!
  • Pre-Festival: You can apply for a refund on that ticket (see above)
  • At Festival: If you both drop by the Wayver Top Up Bank once you're at the Festival, we can transfer the credit from one wristband to the correct one.
How do I apply for an online refund if I pre-loaded my ticket?
  • Easy as. Head to: https://refund.wayver.co.nz/home
  • Then, instead of creating a refund submission, click on the badge that was created when you topped up online and follow the instructions to complete the refund process.
If I’ve already topped up my ticket, can I go back and add more credit online before the event?
  • Yes, you can. When your ticket is scanned at the festival, if you topped up twice, or more,  it will combine all top-up purchases and load the total value onto your wristband.
  • NOTE: you can pre-load your ticket from today until the first day of Beerfest, Friday , 7th November.
I’ve bought multiple tickets, how do I know which tickets I have topped up online?
  • When you top up a specific ticket, a badge will be created in your Wayver Account. This will have the ticket number that was topped up as well as the amount you purchased.
  • You can reference this prior to arrival to ensure the right person has the correct pocket.
How do I top-up online?
  • Head to https://my.wayver.co.nz/.  
  • Login or create your account. 
  • Select ‘IM GOING TO AN EVENT’ and enter your ticket number, or scan the QR code on your ticket with your phone. 
  • Enter how much you’d like to top-up ($1 to $1000)
  • Complete the online payment. 
  • Upon completion, a badge will be created in your account with the ticket number and the value of credit applied. You are ready to go! 
  • When you arrive, we’ll scan your ticket and sync it to your wristband. Just like that, you can waste no time grabbing your first pint!

NOTE: Once you redeem your ticket at the festival, you can no longer top up online. You will need to visit the onsite Top Up Bank to add more funds.

At Event

Why is there a one-off activation fee for using the wristband?
  • The Festival is charged a one-off activation fee for each wristband upon first top up. 
  • This is standard practice at most events using this or similar technology. 
  • Quite simply it pays for the development and on site delivery of the RFID (Radio Frequency Identification - I know, fancy as eh) wristband technology at the event.
What time do the onsite Top-Up banks closed?
  • The Top Up bank will finish ONE hour prior to the close of the Festival, so 9pm on the Friday and 6pm on the Saturday.  
  • You will still be able to get a last-minute top up from the mobile top up personnel in the blue Hi-Viz tops. They can help you out until 9.30pm Friday and 6.30pm Saturday. 
How do I check my balance on my wristband at the festival?
  • Just ask the awesome staff after any purchase to give you your current balance.
  • Alternatively you can check it at the Wayver Top Up bank or with any roaming Wayver staff member.
What are the minimum or maximum limits for topping up my wristband?
  • The sky's the limit!
  • From $1 to $1000, topping up is 100% flexible to give you exactly what you want! 
  • ‍And what you don’t spend you can get re-credited, or donate to our Festival Charity.
  • Check out the Charity page of this site to see who our chosen local charity is this year.
When do I get my wristband and where can I top it up at event?
  • You get your digital wristband as you enter the stadium. 
  • If you topped up online prior to the event, this credit will be loaded from your ticket to your wristband at the entry gate as part of the entry process.
  • If you didn’t pre-load credit then you can use cash or EFTPOS (or payWave/Apple Pay) to top it up at the Top Up Bank located at Gate E, or with a mobile top up person who will be floating around the festival site in blue Hi-Viz tops.
  • Please note there is a one-off $4.00 activation fee when you first top-up your wristband. (Credit card and PayWave top-ups incur a 2.5% surcharge).

Post Event

How do I apply for an online refund if I pre-loaded my ticket?
  • Easy as. Head to: https://refund.wayver.co.nz/home
  • Then, instead of creating a refund submission, click on the badge that was created when you topped up online and follow the instructions to complete the refund process.
Beverage & Food FAQ
Can I take any beers away with me?

Sadly, no. We don’t have an off-license, so all drinks must be consumed on site.

But don’t worry – many of our brewers and distillers have online stores. So if you fall in love with something, you can hunt it down post-festival.

Why can I not just buy a pint? What’s with the tasting glasses?

Our festival is all about tasting – not just drinking. With so many amazing brews to try, we want you to sample widely and discover new favourites.

The smaller pours make it easier to explore more flavours and make it through the day!

How many alcoholic drinks may I buy per vendor service?

On Friday, the limit is four drinks per transaction. If you can carry more than this, we'd be pretty impressed.

Saturday. Go for it, carry as many as you feel physically possible, though the the stall's duty manager might help you out and impose a limit to stop any spillages occurring.

On either day, we may limit the number of drinks per person per transaction if we felt the need to at any point during the Festival. 

What are the serving sizes/ lines on the festival cup?
  • 75ml is a taster measure
  • 100ml for wine pours
  • 150ml for HALF pour
  • 330ml is for FULL pours. 
I lost my festival cup. Can I get another?

You can purchase a new cup for $3 from the info/merch tent. Phew!

What can I drink if I’m not into beer?

While beer’s the star of the show, there’s plenty more on the drinks menu. Think wine, cider, a cheeky cocktail, or even a wee dram of spirits. Not drinking? No worries -  there’s juice, coffee, and soft drinks to keep you refreshed.

And of course, free water stations are scattered throughout the festival grounds. Stay hydrated, pace yourself, and soak it all in.

What time do you stop serving alcohol?

Last drinks are poured at 9.30pm on Friday and 6:30pm on Saturday. 

So make sure you’ve sampled everything you want to prior to this time.

Will you have any special beers I can’t buy at my local store?

100%. That’s kind of our thing. Expect one-off brews, exclusive collaborations, and small-batch experiments you won’t find anywhere else.

What is the festival beer/brew and who made it?

Every year, the previous year’s Blackrock Homebrew Champion gets the honour of brewing their winning recipe with the legends at Emerson’s.

The result? This year’s exclusive Festival Brew - grab a taste and see what all the fuss is about!

Where can I get water?

There are free water stations scattered throughout the festival site. We encourage you to swill your Festival cup out, and refill with fresh water whenever you need it. 

Stay hydrated, pace yourself and make the most of your day!

Will there be vegetarian and gluten free options available?

Absolutely! We’ve made sure there’s something for everyone.

We have a range of vegetarian and gluten free options. To make easy for you, we’ve indicated in the Food section of the My Festival page which stalls have vegetarian fare and/or gluten free, or other dietary goodies.

As many of our chefs are still preparing what they will be bringing along to the Festival, this info won't be available until much closer to the Festival date.

How do I find vendors selling non-alcoholic drinks?

Yes! there are  non-alcoholic options available.

Closer to the festival date, we will have a full list of all vendors and what they will be selling on the My Festival page.

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