FAQ’s

FAQ’s

EVERYTHING YOU NEED TO KNOW ANSWERED HERE!

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  • Wristbands & Refunds
Does the stadium have disability parking and toilets?

Yes! Mobility parking is in the SH88 carpark opposite Gate E entry. There are two disability toilets on the north concourse and two on the ODT slab.

How many people are you expecting to attend?

The DCBFF will attract around 12,000 across both days, that’s 6,000 a day!

Doh. I missed out on tickets this year…Is there anything I can do?

Thanks to you, the tickets for this year have sold really fast!

If any tickets  get released back to us, if someone can’t go for instance, we have created a waitlist you can join. As they get released back we will randomly select from the waitlist and offer those chosen the opportunity to buy 2 x GA tickets.

Please email manager@dunedinbeerfest.co.nz to be added to the waitlist

We will also be having lots of giveaways in the lead up to the festival where you can be kept in the loop through our Social Media Channels or sign up to our newsletter off the FB page.

Which gate do I go through to enter/exit the festival?

The entry/exit point for the festival is Gate C at Forsyth Barr Stadium. Unless you are in possession of one of the limited Supporters Club tickets, in which case you can avoid any potential queues and enter through Gate D.

Do I need a ticket for my child?

Yes! Even though children are free, everyone including infants will need a ticket to enter the festival, as this number affects our maximum capacity.

But remember Friday’s event is strictly R18.

Can you tell me more about the digital wristband system?

The DCBFF is a cashless environment for your convenience.

You’ll get an easy to use electronic wristband upon arrival that you can top up with credit throughout the day. You can top up with either cash or eftpos and all it takes to transfer credit on or off your wristband is you holding your wristband under the machine, easy as.

Pre-purchase credit for your wristband by coming into OUSA Main Office Reception (640 Cumberland Street) in the week preceding the festival. Office times are Mon – Fri 9:00am to 4:30pm. You will need to bring your ticket and a legal form of ID.

Please note there is a one-off $3.50 activation fee when you first top-up your wristband.

Where can I top up my wristband?

At the Top Up Bank located at Gate E or with a mobile top up person who will be in blue high vis top.

What are the minimum & maximum limits for topping up?

The sky is the limit! From $1 to $1000, topping up is 100% flexible to give you exactly what you want!

Can I take any beers away with me?

Nope! We don’t have an off-license so anything purchased at the festival is to be consumed at the festival.

How many alcoholic drinks may I buy per vendor service?

As many as the stalls duty manager feels safe/suitable to serve you with. EXCEPT we will only be able to sell a maximum of  2 drinks per person per transaction after 6pm on the Friday in accordance with our licence conditions.

I lost my festival cup. Can I get another?

Yes, $3 from the Merch tent.

What time is cut off for drinks?

Last drinks are poured at 8.30pm on Friday and 6:30pm on Saturday. We’ll notify you on the PA system in advance, so make sure you’ve sampled everything you want to prior to this time.

What is the festival beer and who made it?

The festival beer is decided by the previous year’s Homebrew Competition – the winner has the opportunity to brew the following year’s beer under the guidance from our friends at Emerson’s Brewery. The 2018 winning entry, Laura Aitken’s ‘English IPA’ was a classic IPA with fresh hops flavours and subtle toffee tones. You’ll have the chance to sample the flavours and tones for yourself at this years festival, as Laura has won the chance to brew it on commercial brewing equipment as the Festival Brew for 2019 Dunedin Craft Beer & Food Festival!

Where can I get water?

There are 6 free water stations scattered throughout the festival site. As we increase our efforts to make the Festival as sustainable as possible, we have removed all plastic water bottles this year. So we encourage you to swill your Festival cup out, and then refill with bountiful fresh water.  Keep hydrated and enjoy the day.

Is there coffee available onsite?

There is one coffee vendor onsite, they take eftpos and cash, and can fulfill all your coffee and hot drink needs!

What bands are playing this year?

There’s quite a line-up this year, headed up by The Phoenix Foundation, The Chills & Hollie Smith!

You can check out the full line-up on the DCBFF website.

How can I volunteer for this event?

We will be having all info and volunteer schedule up at the start of October, so keep an eye out till then.

If you have any questions, send an email to our Volunteer Coordinator Lou: lou@ousa.org.nz

Is smoking/ vaping permitted?

Smoking and Vaping is only permitted within the two designated smoking/vaping areas: Gate E & Gate A/B (see festival map on the day for location).

I want to make sure I get home safe, can you help me?

There will be plenty of taxis available to take you home safely. These will be located outside of Gate C/D area.

How do I have a stall at the festival?

We have locked in all the vendors for this year’s festival.

However if you’re keen to get involved for next year, pop over to our contact page to get in touch with one of the team.

I’ve lost my jacket, do you have a lost and found area?

If you do happen to misplace any of your things throughout the day, we have a dedicated area where you can go to be reunited with your stuff! See the Information/Lost Property stall on the day. It will also have a coat check service, so be sure to check here before you leave if you have lost anything – it’ll be well signposted and on the festival map so you ought to be able to find it, no sweat.

If you find yourself without your jacket after you get home, you can check at the OUSA Main Office (640 Cumberland Street) to see if it is there, as all unclaimed items and lost property found will go here. Please note their opening hours are Monday – Friday 9am – 4.30pm.

What will be available to drink other than beer?

We have a great range of alternatives to beer at our festival.
This includes numerous wine and cider options, and then of course the many free water stations scattered throughout the festival, coffee (and other hot drinks) stalls, as well as juice and soft drinks if you’re not drinking alcohol on the day or just need a breather.

What does my ticket include?

Your ticket includes entry into the festival, a festival glass, a digital wristband, a festival booklet, as well as the opportunity to sample some of the best beer, wine, cider and food New Zealand has on offer! Don’t forget to drink plenty of water and stay hydrated!

It also gets you access to watching our stellar music line-up, headlined by none other than kiwi faves, The Phoenix Foundation, The Chills and Hollie Smith!

What does BF mean?

BF stands for booking fee. This is a surcharge on ticket purchases. It doesn’t mean you can bring your Best Friend/Boyfriend along for free!

Can I leave the festival and re-enter later?

Unfortunately there will be no re-admittance after you have left.

Why are there lines to get in?

Many people will arrive early to the festival, and a line to get into a beer festival is unfortunately inevitable. You can help to keep the lines flowing smoothly into the stadium by having your age ID and tickets ready. We aim to ensure logistics flow as seamlessly as possible!

What can I/ can’t I bring in?

Alcohol – obviously no. But there’s plenty inside

Food – again, no, unless for infant, or special dietary requirements.

Folding Chairs – Yes, small ones only please.

Bean Bags – No, rather you didn’t.

Umbrellas – Sort of; If the weather is not great, we have a stadium with a roof. Umbrella’s are not allowed into the venue but can be dropped at gate entry into the bins provided at the individuals own risk.

Glass bottles (including perfume – sorry!) These will be disposed of, so please leave at home!

Why is there a $3.50 one off activation fee?

This year, the festival is being charged a one-off activation fee for each wristband upon the first top up which has become standard across the industry.

When do the Top Up Banks Close?

Top Up will finish ONE hour prior to the close of the Festival. So 8pm on the Friday and 6pm on the Saturday. You will still be able to get a last minute top from the mobile top up personnel in the blue Hi-Viz tops. They can help you out until 8.30pm Friday, 6.30pm Saturday.

If I don’t use all my digital wristband credit, how and where can I get a refund?

You can definitely get a refund if you don’t use all your credit on your digital wristband. You can either do it on the day of the event at the Gate D Box Office for free (just outside Gate D. So only accessible once you leave the venue) or you can do it online through AWOP’s website www.awop.co.nz/refunds for up to a week after the festival (this will cost $0.60)

Alternatively you can donate your remaining credit to our Festival Charity as you exit the festival.

Why can I not just buy a pint? What’s with the tasting glasses?

Please remember, this is first and foremost about beer tasting, not beer drinking. With so many excellent breweries offering their wares, we recommend you branch out and try a whole spectrum of different beers! Remember to drink water as well!

What sizes are the lines on the cup?

First line is 100ml for wine pours, second line is 150ml for half pour and third line at the top is 330ml for full pours.

What will be available to drink other than beer?

We have a great range of alternatives to beer at our festival.

This includes numerous wine and cider options, and then of course the many free water stations scattered throughout the festival, as well as juice and soft drinks if you’re not drinking alcohol on the day or just need a breather.

Will you have any special beers I can’t buy at my local store? Where’s the beer list?

Absolutely! That’s one of our main goals, and we promise to have lots of special beers at our festival that you can’t find on store shelves. Ask previous attendees and they’ll confirm that our brewers bring the goods for this event.

What’s the Homebrew Competition?

We are privileged to have Black Rock on board again as sponsors of the sixth Dunedin Craft Beer & Food Festival Homebrew Competition, in association with The Dunedin Malt House! We are now collecting entries from keen homebrewers to battle for the chance to brew the next year’s ‘Festival Brew’ on commercial brewing equipment with the guidance of a veteran brewer.

The Top 3 overall beers get a great prize pack including a double pass to Saturday’s festival. Category winners also get a prize pack supplied by the Dunedin Malt House. This is a great opportunity to get direct feedback from industry professionals and to have the opportunity to brew next year’s festival beer! If you are interested in entering, check out the details here.

Entries are now closed for the 2019 Homebrew Competition. 

Is there food for vegetarians? What about gluten free?

Definitely! We have a range of vegetarian and gluten free options this year – have a look around! To make it really easy for you, we’ve indicated in the Food section of the Festival Programme booklet which stalls have vegetarian fare and/or gluten free goodies.

Where can I find non-alcoholic stalls?

There are non-alcoholic drinks at:

The Dumpling lady – Stall 62

Burrito Craft – Stall 58

Churros Ole – Stall 77

Emerson’s Brewery – Stall 42

Hammerhead Foods – Stall 66

Riverstone Kitchen – Stall 70

Ombrellos & Mcleods  – Stall 52

The Cheese roll lady – Stall 78

Wild Az Catering – Stall 73

Site Map

A copy of the site layout for 2019 can be found in the Festival Programme Booklet.

Have you got a waste strategy?

Yes! All vendors will be using biodegradable packaging products such as plates and utensils and all drink vendors will be pouring into the festival glass. These measures, along with clearly labelled bins, and utilisation of the stadium’s robust recycling system, we hope to produce minimal waste.

Please help us with this by using the right bins! If you don’t want to keep your festival glass at the end of the day, just pop it in the labeled bin and they will be sent back to Globlet to reuse!

What about parking?

There are some parks available directly behind the stadium (very limited on the Friday as this is leased parking). Or around Logan Park. Either way we recommend coming early to find the best spots around the Logan Park area or beside the harbour. First in, first served though!

How can I advertise in the festival booklet?

Easily! Contact our sales team for a rate card or just to have a chat about advertising possibilities.

How long does the festival go for?

The festival runs for the following times:

Friday 8th November: 3pm – 9pm
Saturday 9th November: 12pm – 7pm

I see there is a free kids area?

Yes, there will be a kids area on the ‘slab’ (the ODT Stand). Please bear in mind this is not a crèche, but an area with some kids focused activities. Explore your senses and the Universe with Fun Science with plenty of projects, food and exploring.

There is also face painting and a bouncy castle to entertain your children throughout the day!

The kids zone will be open on Saturday only.

Does the stadium have disability parking and toilets?

Yes! Mobility parking is in the SH88 carpark opposite Gate E entry. There are two disability toilets on the north concourse and two on the ODT slab.

What does my ticket include?

Your ticket includes entry into the festival, a festival glass, a digital wristband, a festival booklet, as well as the opportunity to sample some of the best beer, wine, cider and food New Zealand has on offer! Don’t forget to drink plenty of water and stay hydrated!

It also gets you access to watching our stellar music line-up, headlined by none other than kiwi faves, The Phoenix Foundation, The Chills and Hollie Smith!

How many people are you expecting to attend?

The DCBFF will attract around 12,000 across both days, that’s 6,000 a day!

What does BF mean?

BF stands for booking fee. This is a surcharge on ticket purchases. It doesn’t mean you can bring your Best Friend/Boyfriend along for free!

Doh. I missed out on tickets this year…Is there anything I can do?

Thanks to you, the tickets for this year have sold really fast!

If any tickets  get released back to us, if someone can’t go for instance, we have created a waitlist you can join. As they get released back we will randomly select from the waitlist and offer those chosen the opportunity to buy 2 x GA tickets.

Please email manager@dunedinbeerfest.co.nz to be added to the waitlist

We will also be having lots of giveaways in the lead up to the festival where you can be kept in the loop through our Social Media Channels or sign up to our newsletter off the FB page.

Can I leave the festival and re-enter later?

Unfortunately there will be no re-admittance after you have left.

Which gate do I go through to enter/exit the festival?

The entry/exit point for the festival is Gate C at Forsyth Barr Stadium. Unless you are in possession of one of the limited Supporters Club tickets, in which case you can avoid any potential queues and enter through Gate D.

Why are there lines to get in?

Many people will arrive early to the festival, and a line to get into a beer festival is unfortunately inevitable. You can help to keep the lines flowing smoothly into the stadium by having your age ID and tickets ready. We aim to ensure logistics flow as seamlessly as possible!

Do I need a ticket for my child?

Yes! Even though children are free, everyone including infants will need a ticket to enter the festival, as this number affects our maximum capacity.

But remember Friday’s event is strictly R18.

What can I/ can’t I bring in?

Alcohol – obviously no. But there’s plenty inside

Food – again, no, unless for infant, or special dietary requirements.

Folding Chairs – Yes, small ones only please.

Bean Bags – No, rather you didn’t.

Umbrellas – Sort of; If the weather is not great, we have a stadium with a roof. Umbrella’s are not allowed into the venue but can be dropped at gate entry into the bins provided at the individuals own risk.

Glass bottles (including perfume – sorry!) These will be disposed of, so please leave at home!

Can you tell me more about the digital wristband system?

The DCBFF is a cashless environment for your convenience.

You’ll get an easy to use electronic wristband upon arrival that you can top up with credit throughout the day. You can top up with either cash or eftpos and all it takes to transfer credit on or off your wristband is you holding your wristband under the machine, easy as.

Pre-purchase credit for your wristband by coming into OUSA Main Office Reception (640 Cumberland Street) in the week preceding the festival. Office times are Mon – Fri 9:00am to 4:30pm. You will need to bring your ticket and a legal form of ID.

Please note there is a one-off $3.50 activation fee when you first top-up your wristband.

Why is there a $3.50 one off activation fee?

This year, the festival is being charged a one-off activation fee for each wristband upon the first top up which has become standard across the industry.

Where can I top up my wristband?

At the Top Up Bank located at Gate E or with a mobile top up person who will be in blue high vis top.

When do the Top Up Banks Close?

Top Up will finish ONE hour prior to the close of the Festival. So 8pm on the Friday and 6pm on the Saturday. You will still be able to get a last minute top from the mobile top up personnel in the blue Hi-Viz tops. They can help you out until 8.30pm Friday, 6.30pm Saturday.

What are the minimum & maximum limits for topping up?

The sky is the limit! From $1 to $1000, topping up is 100% flexible to give you exactly what you want!

If I don’t use all my digital wristband credit, how and where can I get a refund?

You can definitely get a refund if you don’t use all your credit on your digital wristband. You can either do it on the day of the event at the Gate D Box Office for free (just outside Gate D. So only accessible once you leave the venue) or you can do it online through AWOP’s website www.awop.co.nz/refunds for up to a week after the festival (this will cost $0.60)

Alternatively you can donate your remaining credit to our Festival Charity as you exit the festival.

Can I take any beers away with me?

Nope! We don’t have an off-license so anything purchased at the festival is to be consumed at the festival.

Why can I not just buy a pint? What’s with the tasting glasses?

Please remember, this is first and foremost about beer tasting, not beer drinking. With so many excellent breweries offering their wares, we recommend you branch out and try a whole spectrum of different beers! Remember to drink water as well!

How many alcoholic drinks may I buy per vendor service?

As many as the stalls duty manager feels safe/suitable to serve you with. EXCEPT we will only be able to sell a maximum of  2 drinks per person per transaction after 6pm on the Friday in accordance with our licence conditions.

What sizes are the lines on the cup?

First line is 100ml for wine pours, second line is 150ml for half pour and third line at the top is 330ml for full pours.

I lost my festival cup. Can I get another?

Yes, $3 from the Merch tent.

What will be available to drink other than beer?

We have a great range of alternatives to beer at our festival.

This includes numerous wine and cider options, and then of course the many free water stations scattered throughout the festival, as well as juice and soft drinks if you’re not drinking alcohol on the day or just need a breather.

What time is cut off for drinks?

Last drinks are poured at 8.30pm on Friday and 6:30pm on Saturday. We’ll notify you on the PA system in advance, so make sure you’ve sampled everything you want to prior to this time.

Will you have any special beers I can’t buy at my local store? Where’s the beer list?

Absolutely! That’s one of our main goals, and we promise to have lots of special beers at our festival that you can’t find on store shelves. Ask previous attendees and they’ll confirm that our brewers bring the goods for this event.

What is the festival beer and who made it?

The festival beer is decided by the previous year’s Homebrew Competition – the winner has the opportunity to brew the following year’s beer under the guidance from our friends at Emerson’s Brewery. The 2018 winning entry, Laura Aitken’s ‘English IPA’ was a classic IPA with fresh hops flavours and subtle toffee tones. You’ll have the chance to sample the flavours and tones for yourself at this years festival, as Laura has won the chance to brew it on commercial brewing equipment as the Festival Brew for 2019 Dunedin Craft Beer & Food Festival!

What’s the Homebrew Competition?

We are privileged to have Black Rock on board again as sponsors of the sixth Dunedin Craft Beer & Food Festival Homebrew Competition, in association with The Dunedin Malt House! We are now collecting entries from keen homebrewers to battle for the chance to brew the next year’s ‘Festival Brew’ on commercial brewing equipment with the guidance of a veteran brewer.

The Top 3 overall beers get a great prize pack including a double pass to Saturday’s festival. Category winners also get a prize pack supplied by the Dunedin Malt House. This is a great opportunity to get direct feedback from industry professionals and to have the opportunity to brew next year’s festival beer! If you are interested in entering, check out the details here.

Entries are now closed for the 2019 Homebrew Competition. 

Where can I get water?

There are 6 free water stations scattered throughout the festival site. As we increase our efforts to make the Festival as sustainable as possible, we have removed all plastic water bottles this year. So we encourage you to swill your Festival cup out, and then refill with bountiful fresh water.  Keep hydrated and enjoy the day.

Is there food for vegetarians? What about gluten free?

Definitely! We have a range of vegetarian and gluten free options this year – have a look around! To make it really easy for you, we’ve indicated in the Food section of the Festival Programme booklet which stalls have vegetarian fare and/or gluten free goodies.

Is there coffee available onsite?

There is one coffee vendor onsite, they take eftpos and cash, and can fulfill all your coffee and hot drink needs!

Where can I find non-alcoholic stalls?

There are non-alcoholic drinks at:

The Dumpling lady – Stall 62

Burrito Craft – Stall 58

Churros Ole – Stall 77

Emerson’s Brewery – Stall 42

Hammerhead Foods – Stall 66

Riverstone Kitchen – Stall 70

Ombrellos & Mcleods  – Stall 52

The Cheese roll lady – Stall 78

Wild Az Catering – Stall 73

What bands are playing this year?

There’s quite a line-up this year, headed up by The Phoenix Foundation, The Chills & Hollie Smith!

You can check out the full line-up on the DCBFF website.

Site Map

A copy of the site layout for 2019 can be found in the Festival Programme Booklet.

How can I volunteer for this event?

We will be having all info and volunteer schedule up at the start of October, so keep an eye out till then.

If you have any questions, send an email to our Volunteer Coordinator Lou: lou@ousa.org.nz

Have you got a waste strategy?

Yes! All vendors will be using biodegradable packaging products such as plates and utensils and all drink vendors will be pouring into the festival glass. These measures, along with clearly labelled bins, and utilisation of the stadium’s robust recycling system, we hope to produce minimal waste.

Please help us with this by using the right bins! If you don’t want to keep your festival glass at the end of the day, just pop it in the labeled bin and they will be sent back to Globlet to reuse!

Is smoking/ vaping permitted?

Smoking and Vaping is only permitted within the two designated smoking/vaping areas: Gate E & Gate A/B (see festival map on the day for location).

What about parking?

There are some parks available directly behind the stadium (very limited on the Friday as this is leased parking). Or around Logan Park. Either way we recommend coming early to find the best spots around the Logan Park area or beside the harbour. First in, first served though!

I want to make sure I get home safe, can you help me?

There will be plenty of taxis available to take you home safely. These will be located outside of Gate C/D area.

How can I advertise in the festival booklet?

Easily! Contact our sales team for a rate card or just to have a chat about advertising possibilities.

How do I have a stall at the festival?

We have locked in all the vendors for this year’s festival.

However if you’re keen to get involved for next year, pop over to our contact page to get in touch with one of the team.

How long does the festival go for?

The festival runs for the following times:

Friday 8th November: 3pm – 9pm
Saturday 9th November: 12pm – 7pm

I’ve lost my jacket, do you have a lost and found area?

If you do happen to misplace any of your things throughout the day, we have a dedicated area where you can go to be reunited with your stuff! See the Information/Lost Property stall on the day. It will also have a coat check service, so be sure to check here before you leave if you have lost anything – it’ll be well signposted and on the festival map so you ought to be able to find it, no sweat.

If you find yourself without your jacket after you get home, you can check at the OUSA Main Office (640 Cumberland Street) to see if it is there, as all unclaimed items and lost property found will go here. Please note their opening hours are Monday – Friday 9am – 4.30pm.

I see there is a free kids area?

Yes, there will be a kids area on the ‘slab’ (the ODT Stand). Please bear in mind this is not a crèche, but an area with some kids focused activities. Explore your senses and the Universe with Fun Science with plenty of projects, food and exploring.

There is also face painting and a bouncy castle to entertain your children throughout the day!

The kids zone will be open on Saturday only.

What will be available to drink other than beer?

We have a great range of alternatives to beer at our festival.
This includes numerous wine and cider options, and then of course the many free water stations scattered throughout the festival, coffee (and other hot drinks) stalls, as well as juice and soft drinks if you’re not drinking alcohol on the day or just need a breather.

Still have Questions ?

Still have Questions ?
Contact Us